Frequently Asked Questions
Everything you need to know about shopping with Milk & Baby
What is your shipping policy?
We offer standard and expedited shipping options. Orders over $75 qualify for free standard shipping within the continental United States, typically arriving in 3-5 business days.
How do I return or exchange an item?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and bamboo blends to ensure our clothing is soft and safe for both mothers and babies.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.